IQ and technical skills are important, but the ability to manage one's emotional response or emotional intelligence is essential to successful leadership. Identify the five key competencies associated with emotional intelligence and explore how emotional intelligence operates at work, as well as its relationship between emotional intelligence and effective performance. The John Glenn School of Public Affairs has a 40-year history of delivering outstanding training programs to meet the unique needs of university professionals at all career levels. Whether you are a top executive looking to explore new ways to ensure your organization's success or to support staff transitioning to a new supervisory role, MAPS training seminars help you navigate the challenge.
